Shipping policy

🚚 Shipping Policy – KonaBae

Thank you for shopping with KonaBae! Below you'll find everything you need to know about how and when your order ships.

📦 Delivery Times

In-stock items: Please allow 1–2 weeks for delivery.

Preorders / Made-to-order items: These items are produced specifically for your order. Please allow 2–4 weeks for delivery. You can check updates via our Instagram page: @konabae.co

International orders outside of the USA may take longer.

🚛 International Shipping

International shipping is available except for the European Union.

💌 Order Tracking

Once your order ships, you'll receive a confirmation email with tracking info. If you don't see it, check your spam folder just in case.

📬 Incorrect Address / Lost Packages

Please double-check your shipping details before submitting your order.

KonaBae is not responsible for packages lost due to incorrect addresses provided by the customer.

🛑 Shipping Delays

While we do our best to ship on time, please note that delays can happen due to supply issues, weather, or carrier problems. We appreciate your patience.