Shipping policy

🚚 Shipping Policy – KonaBae

Thank you for shopping with KonaBae! Below you’ll find everything you need to know about how and when your order ships.

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📦 Processing Time

• In-stock items: Please allow 2–10 business days for your order to process before shipment.
  (Business days do not include weekends or U.S. federal holidays.)

• Preorders / Made-to-order items:
  These items take longer as they are produced specifically for your order. Estimated fulfillment times:

  • Stickers: 3–5 weeks

  • Apparel: 5–8 weeks

  • Other items: 5–7 weeks
    You can check updates via our Instagram page: @konabae.co

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🚛 Shipping Time

• Domestic Orders (U.S.):
  After processing, delivery typically takes 7–10 business days, though rare delays may occur.

• International Shipping:
  At this time, we do not offer international shipping. (Update this if you plan to expand.)

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💌 Order Tracking

Once your order ships, you’ll receive a confirmation email with tracking info. If you don’t see it, check your spam folder just in case.

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📬 Incorrect Address / Lost Packages

Please double-check your shipping details before submitting your order.
KonaBae is not responsible for packages lost due to incorrect addresses provided by the customer.

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🛑 Shipping Delays

While we do our best to ship on time, please note that delays can happen due to supply issues, weather, or carrier problems. We appreciate your patience.